Anderby homecare Ltd recognises that it has a duty to its Service Users, Staff, Commissioners, and anyone who is involved with that to ensure the care and support it provides continues to be delivered at acceptable levels during the current pandemic / Corona virus crisis.
Through effective planning of our BCP (Business continuity plans) we aim to:
- Ensure the welfare of our Staff, Service users and Visitors
- Maintain clear communication during any disruption
- Reduce the frequency and impact of significant operational disruptions
- Continue to deliver safe, reliable, high quality care
- Maintain public service user confidence and the reputation of the Anderby Homecare Ltd
What our customers have to say...
I had been with three care companies before joining Anderby Care, I was nervous to begin with but within the first week I knew it was the best thing I could have done. I was very poorly when I started, however I had a regular team of carers around me who helped me so much.
I joined the company when it had only been open three months, I’ve seen it grow and improve, I have always had the same carers and the high quality of care has always been consistent. The way new staff are now introduced to us is excellent, there are shadow shifts while both sides get used to each other.
I have great relationships with all aspects of Anderby, I know if I need them, they will be there. Anderby has aided me to live, I couldn’t function without the carers.
I’m just so grateful we have taken the step and joined Anderby Care, they are a massive help to myself and my partner. I am happy when my partner is happy and watching him being able and to go back into the community means the pressure is taken off me, I can relax more while he gets his independence back.
Before John’s collapse and before Anderby we could not cope, they have been invaluable and taken so much weight and stress off our shoulders. Anderby Care are so trustworthy, we would recommend them to anyone, we trust every single member of staff with John and in our home.
Mr & Mrs Beldon, Barnsley
My joining process to Anderby Care was made easy, I have built a relationship up with all staff members, I like their different personalities – my small staff team aid me in different ways, one for my morning shower, another for my shopping and the one who never forgets anything!
My communication with staff members is always good, they go to so much effort to make sure I have all the things I need, the office are easy to contact when I decide to cancel a call to go out with family.
Anderby Care is the first home care service I had tried and I would recommend to anyone. I am so pleased, Anderby has helped me so much and I have never had an issue or problem, they just help me.
Anderby Care is my second care company that I have used. The carers are friendly, respectful and polite. If I need any help, I know that I can ask my carer and it will get done in the way I like. If anyone I knew needed help I’d recommend Anderby Care.